Have insurance? Your pet still needs a care plan.
Whether your policy covers boarding depends on its terms. Check your current policy documents or ask your insurer. Do not assume that having cover means your chosen contacts will know you need help or that someone has arranged your pet’s care.
If you cannot call, who will know your pet is waiting at home? Who can get there, and who knows what they need? Agree those arrangements in advance, whether or not you have insurance.
What to check in your policy
When the benefit applies
Check whether your policy requires an unexpected hospital admission, a minimum stay or other conditions. Ask about waiting periods, exclusions and any evidence needed. Feeling unwell at home may not meet the policy’s definition.
Boarding limits and eligible providers
Check the benefit limit, any daily or time limits, and whether the kennel, cattery or other provider must meet specific requirements. Confirm availability and how payment or reimbursement works.
Who can organise your pet’s care
Ask your insurer what a nominated person would need to arrange care or a claim on your behalf. Agree separately who can reach your pet, transport them and speak to the boarding provider.
Give your pet’s people a plan
- 1
Choose a trusted contact and a backup
Ask people who are willing and able to help. If no one nearby can step in, explore local pet sitters or boarding services in advance and ask what they would need.
- 2
Arrange safe access privately
Agree how your authorised person can reach your pet. Show them where the lead, carrier, food and essentials are. Share keys and sensitive access instructions privately.
- 3
Leave feeding, medication and vet details
Write down your pet’s routine, current medication instructions from your vet and the vet’s contact details. Review the plan with your contacts whenever anything changes.
Where PetKin fits
PetKin is not pet insurance and does not pay vet bills or boarding costs. Your free printable plan helps organise care information and an emergency contact.
With an active Protection subscription, if someone finds and scans your KinKit QR wallet card or keychain during an emergency, PetKin can alert your nominated Kin Contacts. Those people can then use your care information to help your pets. Someone must find and scan the code, and your contacts must be ready to respond.
See how PetKin alerts work